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Marketing Eye Blog Articles
The lessons we can learn from Italian Vogue Editor Franca Sozzani
Mar 27, 2014 Written by Mellissah Smith
The room suddenly became silent.
Everyone unconsciously took one step back as if to clear the way.
She had arrived.
I am a stickler for good manners. Growing up in the country, you won't find too many men or women that don't have good basic manners.
Men open the door for women, walk on the outside when walking a woman down the street, sit down at the table and eat only when the host and every other person has been seated, and mostly, without a pocket full of cash, they are the first to invite someone over for dinner or to try their fresh tomatoes that they planted early on in the season. It's these good country manners and hospitality that reminds us that it isn't too hard to be kind and display good manners.
There really is a lot to be learnt from country folk.
Firstly, I woke up after having a decent nights sleep - something that has eluded me for the past week. Then, as I drove to work, I stopped off to grab a coffee and croissant from my favourite cafe on Commercial Road in Melbourne. I dropped my car off at the office, and as I rushed outside the building to grab a taxi, I literally stopped in my tracks. There was so much traffic - bumper to bumper, and I had to be at the Lawyers office in 30 minutes. I panicked.
It wasn't a great start to the day.
When I look out at some of my friends, no matter how successful they are, they still have things in their lives that they want to improve or put more effort into. Relationships usually being the staple amongst those who realize that no amount of business success will ever supercede what you can achieve personally.
I have had an amazing month in so many ways and personally, I have grown more than I could ever imagine.
I won't deny that I want it all, but I have become more realistic in realizing that that is not possible. You can't have it all - at the same time. It's impossible and those who say that you can, are either living a short-lived fantasy or are hiding what is really going on behind closed doors.
Business has always been a challenge for me. I am not a natural people person and stress overtakes me more times than I care to admit. I worry about and analyze things that don't deserve the effort that I put into it.
I procrastinate, often leave great ideas unfulfilled and sometimes need to have a better poker face.
It was 8pm at night and as we boarded the plane at La Guardia Airport in New York, Maikayla (#24yrold), our 24 year old President of US Operations, started a conversation about the things we are not doing as a business to get clients.
Marketing Eye has gone from startup to multi-million dollar company in over a year of operations. The company provides SMB's with an ability to have a qualified outsourced marketing department for an investment that any business that has opened their doors can afford.
The goal post has changed from the original business plan of 1,000 clients over 5 years. Our sales targets have been moved by 2 years and now the entire team is in a spin working out how they will achieve this goal in 3 years.
It's an ambitious task, but one that is doable and if something is too easy, then it won't be as rewarding. Stretching ourselves and pushing limits, dreaming big and opening doors, is something that will keep everyone in the game.
Maikayla's thoughts:
Midwest Medical Enterprises Brings New Branded Medical Device To Market
Mar 11, 2014 Written by Mellissah Smith
A few years ago, I began traveling internationally once a month. While the jet lag had me struggling to keep awake in meetings, it was only secondary to my concern of swollen ankles which eventually extended right up my leg. It would take days to go down and I started experiencing pain that wouldn't go away.
I had a problem.
Another weekend has just passed, and we went over the same old topic that keeps popping up; what do we want out of life and why do we do the things we do.
We read theories about entrepreneurs and what makes them tick; money, competition and passion. It's like a broken record that keeps on repeating itself. I for one wish that someone would come out with something a little different. Some piece of inspiration that is going to make me stop in my tracks and go "yeah!".
I am not an over-the-top passionate person - or at least that is my self-reflection. While I get up early each morning and race to the office, with a coffee and croissant from my local cafe on the way, its more a sign of routine than anything more "entrepreneurial". Meld that in with organized and fluent chaos, and big ideas followed by what seems like an endless stream of tactical plans - then you have me in one.
What I do have though is dreams - lots of them! In every aspect of life, I dream and its these dreams that push me to keep going day after day. But that still isn't getting to the route of things and the more I realize it - the more I see things from a different perspective.
The first point being that no two entrepreneurs are the same. We are all dealing with our own set of influencers and motivators that make us who we are. Just like no two people are the same and let's face it; what makes us different makes us beautiful.
The new sales and marketing plan : how to boost sales quickly
Feb 26, 2014 Written by Mellissah SmithFebruary is an excellent time of the year to evaluate where your company is heading. Closing in on the "pointy' end of the financial year in Australia, companies here are taking stock of whether or not they will make their sales targets.
Marketing Eye is safely on-track, but instead of sitting back and watching the new clients come in, we are being proactive by firmly placing our feet on the accelerator and going full steam ahead. Our Melbourne and Sydney offices are looking for 50 new clients before the end of the financial year.
So, like any good manager, I have allocated a marketing budget of $150,000 to be spent on sales and marketing activities. Our internship program ensured that we had a heap of new ideas, and alongside our new exposure to the US-market and the way they use technology to power marketing campaigns, I have to say, I am fairly confident that this goal is achievable.
Common sense is not so common and the older I get the more I realise this to be the case.
Of late, I am getting more and more frustrated about the lack of common sense amongst the young, and today I realised that perhaps I am being a tad unfair. Gen-Y are not apt at using common sense particularly when it comes to business. I find myself constantly pulling my hair out when I hear and see things that they do, because I just don't get it. I don't understand how something so basic can be forgotten, not thought about or completely ignored.
But am I being unfair. Often its things that they have been trained on, and they just constantly forget a process or sometimes its just when a client or supplier asks a question that has an obvious answer (at least to me) and they just don't get it.
Ignoring my #24yrold and #24yroldblackguy (the latter is his own hash tag - not mine!), I find myself constantly getting irritated at the lack of common sense in the typical Gen-Y. They are the exception and I have never found myself to be having "the conversation" with them.
#24yrold says "you are born with it".
With lots of thought given to this problem as it seems to be the only issue I face in the office these days, I realise that perhaps its actually mine. In general, I have had 10 years to hone my skills to ensure that I think before I act, and based on experience, minimize errors. I cross all my "T's" and dot all of my "i's" - if you know what I mean.
The question is, what is common sense? To me it is not another kind of knowledge, nor is it a simple cognitive process or ability. My common sense tells me that is as complex as the factors inherent in a situation to which it may be applied.
This past Saturday, I received a call from my friend Samantha, that her former colleague had just committed suicide. She was in shock and needed to take stock - and rightfully so.
Charlotte Dawson's name only became known to me through the media about "trolls" bullying her on Twitter. At the time, the media was reasonably supportive of her plight, but columnists and bloggers including myself were on the fence. If you took time to read the dialogue well before it became public you may have an opinion that some of the things that she had openly said about other people were not so nice either, and as an adult, some of the insults that flew back to the "cyber bullies" were something that you would be horrified about in a school yard.
Now, that doesn't mean that cyber bullying is acceptable - as it is not. I too have been prone to have a few trolls pass both of my Twitter accounts which combine amount to 41,000 followers, on some topics that I have chosen to write about on this blog, namely the one on how women can help their man be more successful. Apparently, I am stuck in the 50's but the trolls took it a little bit further and threw a few distasteful words my way. I politely replied to some (not all) with "Thank you so much for sharing your opinion. I respect everyone's point of view and perspectives." It stopped within 24 hours, only after my website had more than 100,000 visitors.
It's been quite a roller-coaster of a year already and its only 7 weeks in. I am already exhausted. Everything imaginable has happened to me this year, but somehow exhilarated at the same time.
There have been so many changes; life, business and game. I feel like I have lived through so much, yet there is still so much more that I want to achieve.
Yesterday, I had the privilege of spending half an hour with a young entrepreneur by the name of Kylie Marie. She is inspiring, ambitious, energetic and ready to take on the world. I now know why older people liked spending time with me when I was new to business, because that energy is contagious. I couldn't help but smile and be totally inspired by what Kylie is doing and her fearlessness in business. Her brow bars, Browco Brow Bar, will be everywhere in the next year or so, along with her eyebrow products that are to die for.
Why juggling too many balls is bound to make you 'drop the ball'
Feb 18, 2014 Written by Mellissah Smith
*Deep sigh*
It's Tuesday, and I have already worked one day of the weekend and one weekday, yet I haven't touched the surface.
Why is it that when you really are passionate about everything you do in life, that something always holds you back? For my life, it's time.
I always say, that time is the most important thing you can get from someone in your life. If you have their time, there is nothing else you will need. But time is harder than you think. With running an international business, having my fingers in quite a few different business pies, dedicating time to charity, trying to get a little bit of training in and developing technology - writing books and painting has definitely been put to the way-side.
Marketing maven, Tegan Addinsall, a senior marketing manager at Marketing Eye Melbourne came rushing through the front door of the office today with the biggest smile on her face. It was 7.30am in the morning, and although I was at work, I hadn't even put my makeup on and certainly hadn't finished my first cup of coffee.
"I love my job!" rejoiced Tegan. Indeed she does. Every day she enters work with the greatest smile on her face. She is incredibly smart, and knows her "stuff" better than most. Sometimes annoyingly, she laughs and smiles so much that I want to bump her over the head with a book, so she can come down to my level (not really!).
How Daniel Birnbaum turned a 6 million dollar company into a billion dollar global enterprise.
Feb 13, 2014 Written by Mellissah Smith
It caught my attention by accident. I was in an airport and Scarlett Johansson popped up on facebook. Apparently, after eight years of being a global ambassador for the anti-poverty group Oxfam International, their relationship had come to an end due to her doing a Super Bowl commercial for SodaStream.
Now, that's a word I haven't heard since I was a child. SodaStream was in every home when I was a child and at some stage, went down the same route of so many other popular brands that are "fads" and became a thing of the past.
The uproar was because SodaStream operates in Ma'ale Adumim, a large Israeli settlement in the occupied West Bank.
The pedigree marketing background in consumer products that CEO Daniel Birnbaum credits to his name, was the reason that SodaStream fell in his lap. A friend asked him some years to have a look at the operations with him as he thought it was undervalued. After much consideration, it was decided that for $6 million, they would buy SodaStream and Birnbaum would take over as CEO.
I have watched Birnbaum and I would say that he has a "Steve Jobs" style about him and without doubt the same marketing nous.
Instead of selling SodaStreams to sit on your kitchen bench, he revamped the design so that it looked great on the bench and then started a multimillion dollar marketing campaign to showcase how much more environmentally friendly SodaStream is compared to Pepsi and Coke.
It was this head on approach that caused an uproar over this years Super Bowl Advertisements, causing SodaStream's original advertisement to be banned by Fox. Instead the advertisement was placed up on YouTube and received almost 13 millions worth of hits and was shared on every social media platform imaginable. On top of that, they received tens of millions of dollars in free editorial worldwide, literally putting SodaStream back on the map. It didn't harm them any having one of the most beautiful women in the world, sipping SodaStream from a straw.
In an interview with USA Today, Daniel Birnbaum said of the whole debacle of using the phrase "Sorry, Coke and Pepsi." : "Which advertiser in America doesn't mention a competitor? This is the kind of stuff that happens in China. I'm disappointed as an American."
As a marketer, I think Daniel Birnbaum is a genius. He may be using big agencies, but I suspect that he has alot to do with just how successful SodaStream has become. From a $6 million investment, the business now has a billion dollar market cap and while they don't have the marketing budget of Coke and Pepsi, they are giving them a good run for their money by clearly differentiating their value proposition. Who doesn't want an environmentally friendly solution and to save money at the same time? As for taste, I am neither here nor there. They both taste different but I am fine to carbonate my water with a SodaStream if it means that I don't have cages of landfill that is directly contributed to my laziness of buying on the run.
We've all been in love at some stage in our lives and as St Valentine's Day approaches, it gives those with a romantic bone in their body, something to think about.
Over the years, I have been with some of the most romantic men imaginable. St Valentine's Day has been filled with surprises, flowers, love notes, jewellery, surprise holidays, art and above all - love.
In the past couple of years, it's been no secret that perhaps the one thing I want most in life, is a little harder to get than the rest of my bucket list. In fact, it seems to be the only thing that really eludes me.
