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Marketing Consultant Shares Insights blog

Sales and marketing professionals close as many deals as possible within a stipulated amount of time. More often than not, this means heading out, meeting as many potential clients as one can, and being physically present on the field to make a sales pitch. This very old-school traditional form of marketing is widely known as ‘outside sales.’

Modern-day marketing introduces a more cost-effective method of selling called ‘inside sales.’ This strategy is the sale of products or services by a sales professional through phone, email or the internet. In simple words, inside sales can be best described as an act of identifying, nurturing and converting potential leads into customers remotely or from within an office-based environment.

inside sales team

There are no prizes in guessing how inside sales have become a popular model since the global pandemic. The evolution of technology has also contributed to embracing inside sales by many companies and skilled marketing professionals.

Inside sales is a growing priority for businesses seeking a wider customer outreach in the most cost-effective and convenient manner. When implemented correctly, inside sales can have a positive impact and can prove to be successful in ways more than one. Here are 5 benefits of an inside sales team.

  1. Increased Productivity & Efficiency

From travelling and hosting face-to-face meetings to chasing down cold leads with potential clients, there’s no denying the fact that a lot of time, effort and money goes into outside sales. Deploying an inside sales team can significantly bring down these costs while saving a lot of time because let’s face it, Time is Money!

Having an inside sales team can streamline workflow processes within the organization in the most effective manner. Roles can be divided based on strengths and skillsets among members of the team thus making them work efficiently and letting everyone do what they are best at. Now isn’t this a great way in getting things faster and quicker than waiting around for leads to get converted?

  1. Faster Response Rates

With inside sales, your team can reach out and respond to a potential prospect almost instantly. This means that they can spend their days and time, following up and communicating constantly in a more meaningful and faster manner. Imagine all the time that you would save, just by having an inside sales team that works on closing the status of deals and responses through emails, phone calls and virtual online meetings.

  1. Leveraging Digital Selling Tools

Digital sales tools can make the life of your marketing team a lot easier, while also increasing their productivity. These tools will allow your team to streamline and automate workflows seamlessly. Many businesses use digital selling tools for video call conferencing, customer relationship management (CRM), social media analytics, sending automated emails, project and task management, sales and lead generation and monitoring the performance of their marketing campaigns in real-time.

When used to their fullest potential, these online marketing tools can help your inside sales team stay on top of their tasks, gain an edge over your competitors and make the lead tracking and outreach process more effective.

  1. Revenue Predictability

Thanks to the availability of advanced tools to undertake Customer Relationship Management, businesses now find it easy to predict the revenue a salesperson will produce with an estimated Return of Investment (ROI). This simply means that instead of chasing every lead extensively, marketers can now get a better understanding of the leads they should focus on. This avoids the risk of spending too much effort and resources in the wrong places especially when they won’t give the results you desire.

Revenue predictability necessitates a lead-focused approach, which with the help of an inside sales team, businesses can save time and focus more on the accounts that are more likely to close.

  1. Increased Teamwork and Opportunities

Setting up an inside sales team is like assembling a dream team. Each member has unique skillsets and natural talents. Dividing the workload based on a cohesive work flowchart will help you and your team to work together and reach a common goal. This in turn opens opportunities for specialized roles.

Once you hire a team of reliable executives, you can focus on strengthening other aspects of your business, while your inside sales team implements effective marketing strategies to successfully get your product in front of the right viewers.

Inside sales have become an important component and setting up an inside sales team can seem like a massive challenge. Thankfully, you can count on Marketing Eye to develop smarter, intuitive marketing strategies with an in-depth analysis of your competitors and markets.

Image source: Shutterstock (1911897469)

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